My salesman was Jones. He made the process of buying a used truck hassle-free. Jones explained to me the standard's Eddie Mercer has set for selling a used vehicle, which means I wasn't going to get a bad deal there. After purchasing the truck, I have to say that everything Jones told me was true. I also traded in my old car and got a better value on it than I would have selling it on the open market. I am pleased with my purchase and would use this business again.
Excellent Customer Service great finance department!!!!
Ok this is a cut above the rest in terms of service. Paul and I purchased a Acura MDX.. That we love. From the time we pulled into the parking lot.. We were met with outstanding kind sales people. Our guy Jones was the best. He asked us what we were looking for, a little about our lifestyle and the type of car we wanted and recommended the Acura. It was perfect and checked all of our neeeds and wants boxes.. Not to mention he respected our price limit and never tried to take us out of it as some salesmen WILL DO.. As we did our paperwork all of the staff were so awesome and friendly. The space was very comfortable and drinks and snacks were offered as well. The delivery process equally pleasant as the gentleman taking us through the terms of our agreement was efficient..and super friendly and helpful.. I will absolutely return to Eddie Mercer in the future as they have a awesome inventory of vehicles at a affordable price point and I highly recommend them for anyone looking to purchase a vehicle.. Give Eddie Mercer a try..
Excellent customer service - staff was super helpful & friendly in helping me choose out the right car, and I did not feel pressured into making a decision. 10/10 would recommend to anyone.
Great service from all the guys, zack, joe and Andrew. And also from the wonderful girl Alex. She's the best and very helpful.
Bought a used car with Zach, and I couldn't be happier with level of customer service I received. I would recommend Zach and Eddie Mercer automotive to anyone looking to buy a vehicle!
I was just looking to get an idea of price and selection. Planning to move to Pensacola and will be in the market for a vehicle.
Bought a used car with Zach and was beyond impressed with his level of professionalism and friendly customer service. He was very helpful and answered all my questions while at the dealership and even when I called with questions later on. I recommend Zach and Eddie Mercer automotive to all my friends in the market for a used vehicle.
They are not a high pressured car lot! My family has bought 3 cars from them over the years. Its always fun with a lot of energy. They understand people hate car shopping so they make it fun.